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Ticket Gallery
Ratnapura
Srilanka

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Sachindu Perera: +94 740903137

Visal Madushanka: +94 705759760

WhatsApp: +94 70 320 1615

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Help Center

Frequently Asked Questions

Quick answers to common questions about our services

How do I purchase tickets?

To purchase tickets, browse our events, select the event you're interested in, choose your tickets, and proceed to checkout. You'll receive a confirmation email with your tickets attached after payment.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and select mobile payment options. For certain events, bank transfer options may also be available.

Can I get a refund for my tickets?

Refund policies vary by event and are set by the event organizer. Generally, tickets are non-refundable unless the event is canceled or postponed. Please check the specific event's terms and conditions for details.

How can I become an event organizer on your platform?

We welcome new event organizers! Please contact our partnerships team at partners@ticketgallery.lk with details about your event and organization. We'll guide you through the onboarding process.

What should I do if I haven't received my tickets?

First, check your spam or junk folder. If you still can't find your tickets, please contact our support team at support@ticketgallery.lk or call us at (212) 555-7777. Have your order number ready for faster service.

Still Have Questions?

Our customer support team is available 7 days a week to assist you with any inquiries.

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