Privacy Policy
Last Updated: March 22, 2026
Introduction
Welcome to TicketGallery.lk ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ticketgallery.site and use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
Table of Contents
Information We Collect
We collect several types of information from and about users of our website:
Personal Information
When you register, book tickets, or contact us, we may collect:
- Name and contact details (email address, phone number)
- Event preferences and booking history
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect for various purposes:
- To process ticket bookings and payments
- To send booking confirmations and event updates
- To personalize your experience and recommend events
- To improve our website and services
- To communicate with you about promotions and updates
- To ensure security and prevent fraud
- To comply with legal obligations
Sharing Your Information
We may share your information in the following situations:
With Event Organizers: We share necessary information with event organizers for ticket validation and event management.
Service Providers: We may share information with trusted third parties who assist us in operating our website and processing payments.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use SSL encryption for data transmission and restrict access to personal information to authorized personnel only.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your data
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us using the information below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and login information
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect some website functionality.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: